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Is Politeness Catalytic and Contagious? Effects on Participation in Online News Discussions

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Item Summary Kim, Yeweon Herring, Susan C. 2017-12-28T00:55:49Z 2017-12-28T00:55:49Z 2018-01-03
dc.identifier.isbn 978-0-9981331-1-9
dc.description.abstract This study investigates how the politeness strategies of readers who comment on online news articles influence the participation and politeness behaviors of subsequent readers. We analyzed comments and replies collected from a South Korean news aggregator using a computer-mediated discourse analysis approach; the gender of commenters was considered as a potential moderating factor. Results show that the politeness of comments did not affect the frequency of replies, and violations of politeness were prevalent in replies to all types of comments and addressees, especially in threads with mostly male participants. However, significant differences were found in responses to polite comments in male-dominant versus female-dominant discussions. Polite comments served as a catalyst for active participation by repliers, but only when men dominated the discussions, and these comments elicited harsh replies. Conversely, only when women participated more did any replies tend to use polite language, and that was only when addressing the original commenter.
dc.format.extent 10 pages
dc.language.iso eng
dc.relation.ispartof Proceedings of the 51st Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Mediated Conversation
dc.subject Computer-mediated discourse analysis, Gender, Politeness, Online news site, User comments.
dc.title Is Politeness Catalytic and Contagious? Effects on Participation in Online News Discussions
dc.type Conference Paper
dc.type.dcmi Text
dc.identifier.doi 10.24251/HICSS.2018.247
Appears in Collections: Mediated Conversation

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