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Organizational Social Media: A Literature Review and Research Agenda

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Item Summary Högberg, Karin 2017-12-28T00:54:36Z 2017-12-28T00:54:36Z 2018-01-03
dc.identifier.isbn 978-0-9981331-1-9
dc.description.abstract Social media refers to online tools that make it possible for users to create content, publish, share and communicate online. Social media use by and in organizations is a developing research field still in its infancy. The present paper presents a literature review on the subject of Organizational Social Media (OSM), starting and proceeding from van Osch and Coursaris’s literature review extending to 2011. The review contributes to the IS research field by describing how the IS research field defines and categorizes social media, identifying what topics are currently interesting and suggesting future research topics. The findings suggest that to a great extent the IS research field focuses on internal activities e.g. communication and knowledge sharing made possible by social media and that a common definition of social media is lacking.
dc.format.extent 10 pages
dc.language.iso eng
dc.relation.ispartof Proceedings of the 51st Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Digital Social Media in Enterprise
dc.subject Social Media, Organizational Social Media, Enterprise Social Media, Social Networks,Organizations
dc.title Organizational Social Media: A Literature Review and Research Agenda
dc.type Conference Paper
dc.type.dcmi Text
dc.identifier.doi 10.24251/HICSS.2018.235
Appears in Collections: Digital Social Media in Enterprise

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