Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/49414

Imposing Structures: Narrative Analysis and the Design of Information Systems

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Title: Imposing Structures: Narrative Analysis and the Design of Information Systems
Authors: Gazan, Rich
Keywords: Narrative inquiry (Research method)
Issue Date: 2005
Citation: Rich Gazan (2005). Imposing Structures: Narrative Analysis and the Design of Information Systems. Library & Information Science Research 27(3), 346-362.
Abstract: Understanding how designers of information and communication technologies conceptualize and perform their work can contribute to the larger goals of more effective design environments, and more effective information systems. This article discusses the narrative analysis method in the context of a digital library design project related to environmental science, and suggests that useful insights can be gained when both the design product and the design process are framed in narrative terms. When designers embraced the narrative aspects of the system, indicators of communication, information sharing and integrative work increased. Narrative analysis supplemented social network analysis and demonstrated more explanatory power regarding the outcomes of the usability study, and was an effective research method insofar as it mirrored the participants’ evolving views of the design environment, suggesting that a reflexive approach to narrative data collection and analysis is warranted.
URI/DOI: http://hdl.handle.net/10125/49414
Appears in Collections:ICS & LIS Faculty & Researcher Works


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