Digital Innovation Minitrack

Organizations must continually innovate in order to succeed over time. In recent decades, an increasing portion of this innovation is enabled or driven by digital technologies. New products, services, operations, business models, industrial arrangements, work organization, etc., have all been dramatically influenced by the digital technologies that are involved in their development, and the digital technologies that are embedded in the innovations themselves. The goal of this minitrack is to offer a venue for research that focuses on unique and specific effects of digital technologies on different forms of organizational innovation.

The minitrack solicits three types of submissions: (1) characterizations of novel process innovations involving digital technologies; (2) digital technologies embedded in product and service innovation - as well as product servitization - as a result of digitalization; and (3) emerging infrastructures for digital innovation. Next we will describe each of these types of submissions with examples of each.

  1. Digital Technologies and Process Innovation
  2. Papers that investigate the role of digital technologies in the context of organizational processes and process change efforts. Topics include:

    • Digital technologies and organizational routines and business processes
    • Digitally-enabled business models and strategies
    • Sociotechnical and sociomaterial conceptualizations of organizational change
    • Digital technologies and organizational design
    • Business process change in organizations and the role of digital technologies
    • Digital technologies and re-configuration of value-chains
    • Industrial organization and changes associated with digital technologies
    • Embedding of digital technologies in tools and changes in work

  3. Digital Technologies and Product/Service Innovation
  4. Papers that investigate the role of specific digital technologies within innovative products or services, and how these technologies may impact organizational innovation and strategy (e.g., architectures, modularity, platforms, systems integration).

    • Organizing for digitally-enabled products and services
    • Digital technologies and service science
    • Digital convergence and organizational industrial structures
    • Digitalization of physical products and changes in strategy
    • Innovations in digital service ecosystem and platform
    • Digital product architectures
    • Digitalization, product modularity, and related modes of organizing
    • Digital controls and organizing

  5. Infrastructures for Digital Innovation
  6. Papers on the digital technologies (tools, infrastructures, etc.) that support innovative processes such as software development, product design & engineering, R&D, and science are encouraged. Such practices may be different than other organizational practices because they involve virtual collaboration, geographic distribution, iteration, simulation, etc. The tools and infrastructures upon which these practices rest might shape those practices in different industrial contexts. Examples of potential topics along these lines include:

    • Digital innovation platforms (such as mobile platforms, crowd-sourcing platforms, etc.) and organizing
    • Organizing for the development of digital infrastructures
    • Digital tools enabling creativity, design, engineering, and other innovative activities (for example, CAD tools and engineering activity; CASE tools and software development; CAS tools and strategy development etc.)
    • Infrastructures for organizational and interorganizational innovation, such as product lifecycle management (PLM) systems in manufacturing; building information modeling (BIM) environments in the AEC industry; or cyberinfrastructure (or e-science) in science.
    • Organizational elements of integrating disparate digital technologies; or of digital with non-digital systems

The types of studies that would be welcomed by this minitrack would include and explicit focus on a particular form of digital technology in the context of organizational innovation. We especially encourage papers that carefully attend to the fundamental elements and features of the digital technologies that shape or impact innovation processes and outcomes.

Beyond this requirement, we welcome all forms of research, including qualitative, quantitative, mixed, and conceptual papers. In particular, we seek:

  • Quantitative and computational studies involving large data sets
  • Case studies and interpretive work
  • Design science and action research in organizational settings
  • Ambitious, provocative, and creative conceptual or theoretical work of the nature and effects of digitalization

Minitrack Co-Chairs:

Nicholas Berente (Primary contact)
Unviersity of Georgia

Kalle Lyytinen
Case Western Reserve University

Youngjin Yoo
Temple University

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