Designing and Deploying Advanced Knowledge Systems Minitrack

The objective of this minitrack is to contribute to the body of knowledge that helps academics and practitioners to:

  • investigate how IT can enable knowledge creation, retention, transfer and application,
  • design, deploy and evaluate advanced knowledge systems,
  • explore and leverage appropriate project management methods and tools for designing and deploying knowledge systems, and
  • study changing knowledge processes and structures in various (e.g., inter-organizational) levels of analysis.

Researchers and practitioners interested in submitting papers to this minitrack are encouraged to explore (1) how IT can enhance or facilitate the creation, retention, transfer, and application of knowledge; (2) the design, evaluation, and deployment of knowledge systems that integrate emerging technologies like social media, mashups, and ubiquitous IT; (3) project management methods and tools involved in the design and deployment of knowledge systems; and/or (4) changes in knowledge processes and structures due to the use of these technologies. We welcome papers that study IT-enabled knowledge management processes from both an intra- and inter-organizational perspective as well as papers that present an integrative view spanning the entire life-cycle of knowledge systems – from knowledge systems design through deployment to retirement.

Topics relevant for submissions include, but are not limited to, the following:

  • Theoretical models and empirical research describing how IT can enable the creation, retention, transfer and/or application of tacit and/or explicit knowledge
  • Development of frameworks for classifying IT-enabled knowledge management processes
  • Methodologies, tools, processes, and technologies for developing knowledge systems
  • Management of design and deployment projects of knowledge systems
  • Empirical studies in designing and using knowledge systems
  • Case studies focusing on the implementation of knowledge management technologies (e.g., virtual reality, social media, expert systems, data analytics, machine learning, e-learning) and processes
  • Systems design for social knowledge creation and use (e.g. social media system architectures)
  • Incorporating and/or integrating knowledge services and mashups, social media, Web 2.0, cloud computing, and/or ubiquitous technologies in knowledge systems
  • The design, evaluation, and/or use of processes, semantic technologies, knowledge retrieval and representation methods, and/or systems to map, track, and/or visualize social networks and/or work systems in order to facilitate knowledge creation and sharing and quick problem solving (e.g., when unexpected coordination breakdowns emerge)
  • Design processes, representations, and/or kernel (reference) theories for co-designing and/or co-evolving work systems and knowledge systems
  • Design science and design theory research in knowledge systems design and deployment
  • The organizational and/or inter-organizational value of tacit knowledge management
  • Boundary objects in various forms of IT
  • Issues in, limitations of, and barriers to tacit knowledge management

Minitrack Co-Chairs:

Stefan Smolnik (Primary Contact)
University of Hagen

Pierre Hadaya
Université du Québec à Montréal, Canada

W. David Holford
Université du Québec à Montréal, Canada

Timo Käkölä
University of Jyväskylä

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