User Experience (UX) In Information Systems (IS) for Health and Wellness Minitrack

Smartphones and a vast array of new wearable devices are empowering patients and healthcare professionals, and bringing a fundamental shift in the health monitoring and decision making process, putting the consumers (patients) in charge. Today’s consumers are less impressed by basic usability and functionality, and they seek compelling user experiences. Demand for positive user experiences creates a need for innovation in user experience approaches for health and wellness products and services. Creating positive experiences also helps to influence health behaviors, which in turn can lead to desirable health outcomes. Examination of healthcare IT systems through an UX lens provides opportunities for both HCI and consumer health informatics researchers to formulate new theories and practices, and develop new successful technologies.

This minitrack provides an outlet for health and wellness IS research that includes user experience as a part of the IS concept or evaluation. Research is welcomed on any work that focuses on engaging and effective experiences for their intended users (health consumers, patients, caregivers, medical professionals, and others) using various methodologies (theory- building, concept testing, qualitative, and quantitative work). Research from both industry and academia is encouraged.

The following list provides examples of suitable topics; however, submissions that fit the general theme of the mini track are not limited to these topics:

  • Analysis, design, development, and evaluation of systems with engaging and effective user experiences for health and wellness technologies through variety of equipment such as wearable, mobile or hand held devices, robots, gaming consoles, as well as conventional laptops and other hardware.
  • Wellness self-monitoring and management systems
  • Home health care devices and applications
  • Management tools chronic care
  • Social media application (e.g., peer support, information acquisition)
  • Diagnostic tools
  • Fitness and exercise applications
  • Personal health record (PHR) applications
  • Patient care monitoring systems
  • Media and devices to better enable communication between doctor and patient
  • Telemedicine devices
  • Systems assisting patients in self-management, maintaining safety, and communicating with medical professionals
  • Online information sources such as WebMD
  • Preventive care systems
  • Interaction issues in new technologies to empower and inform health care for consumers
  • Interaction issues in navigating the wealth of health information on the Internet
  • HCI issues in using health technologies across cultures or geographic regions

The best, completed research papers from the minitrack will be fast-tracked for publication consideration in the AIS Transaction on Human Computer Interaction (THCI) -

Minitrack Co-Chairs:

Rich Burkhard (Primary Contact)
San Jose State University

Ann Fruhling
University of Nebraska at Omaha

Soussan Djamasbi
Worcester Polytechnic Institute

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