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Social Media Usage and Shopping Preferences: an Empirical Investigation

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Title: Social Media Usage and Shopping Preferences: an Empirical Investigation
Authors: Vithayathil, Joseph
Dadgar, Majid
Osiri, John
Keywords: media richness
shopping preferences
social media
social network analysis
weak ties
Issue Date: 04 Jan 2017
Abstract: We empirically explore the associations between social media usage at home and shopping preferences using survey data. We focus on popular retail firms including brick-and-mortar firms such as Walmart, Target, Nordstrom, and Best Buy, and online retailers, such as Amazon, Walmart, Target, and Best Buy. Social media usage of popular platforms such as Facebook, Twitter, LinkedIn, and Skype are analyzed. We draw on Media Richness Theory (MRT) and Strength of Weak Ties from Social Network Analysis (SNA) and related theories to explain our results. Our results have important implications for social marketing campaigns and social media policies for consumer retail firms.
Pages/Duration: 10 pages
ISBN: 978-0-9981331-0-2
DOI: 10.24251/HICSS.2017.499
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:Social Shopping: The Good, the Bad and the Ugly Minitrack

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