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Managing Online Trolling: From Deviant to Social and Political Trolls

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Title: Managing Online Trolling: From Deviant to Social and Political Trolls
Authors: Sanfilippo, Madelyn Rose
Yang, Shengnan
Fichman, Pnina
Keywords: digital ethics; ideology; online communities; social perception; trolling
Issue Date: 04 Jan 2017
Abstract: Trolling behaviors are extremely diverse, varying \ by context, tactics, motivations, and impact. \ Definitions, perceptions of, and reactions to online \ trolling behaviors vary. Since not all trolling is equal \ or deviant, managing these behaviors requires context \ sensitive strategies. This paper describes appropriate \ responses to various acts of trolling in context, based \ on perceptions of college students in North America. In \ addition to strategies for dealing with deviant trolling, \ this paper illustrates the complexity of dealing with \ socially and politically motivated trolling.
Pages/Duration: 10 pages
ISBN: 978-0-9981331-0-2
DOI: 10.24251/HICSS.2017.219
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:Critical and Ethical Studies of Digital and Social Media Minitrack

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