Managing Online Trolling: From Deviant to Social and Political Trolls

Date
2017-01-04
Authors
Sanfilippo, Madelyn Rose
Yang, Shengnan
Fichman, Pnina
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Trolling behaviors are extremely diverse, varying \ by context, tactics, motivations, and impact. \ Definitions, perceptions of, and reactions to online \ trolling behaviors vary. Since not all trolling is equal \ or deviant, managing these behaviors requires context \ sensitive strategies. This paper describes appropriate \ responses to various acts of trolling in context, based \ on perceptions of college students in North America. In \ addition to strategies for dealing with deviant trolling, \ this paper illustrates the complexity of dealing with \ socially and politically motivated trolling.
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digital ethics; ideology; online communities; social perception; trolling
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10 pages
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Proceedings of the 50th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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