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Rebuilding Evolution: A Service Science Perspective

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Title:Rebuilding Evolution: A Service Science Perspective
Authors:Spohrer, Jim
Siddike, Md Abul Kalam
Kohda, Youji
Keywords:Cognitive systems
Natural systems
Service Science
Service systems
show 2 moreSmart service systems
Wise service systems
show less
Date Issued:04 Jan 2017
Abstract:This paper explores a simple idea and asks a simple question: What determines the speed limit of evolutionary processes, and might there be ways to speed up those processes for certain types of systems under certain conditions? Or even more simply, how rapidly can complex systems be rebuilt? To begin with, the universe can be viewed as an evolving ecology of entities. Entities correspond to types of systems - from atoms in stars to organisms on Earth to ideas in the heads of people. Service science is the study of the evolving ecology of service system entities, complex socio-technical systems with rights and responsibilities – such as people, businesses, and nations. We can only scratch the surface in this paper, but our explorations suggest this is an important research question and direction, especially as we enter the cognitive era of smart and wise service systems. For example, it takes a child multiple years of experience to learn language and basic social interactions skills, but could machine learning algorithms with the proper data sets learn those capabilities in a fraction of the time?
Pages/Duration:10 pages
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections: Smart Service Systems: Analytics, Cognition and Innovation Minitrack

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