Individual Trust Development in Business Virtual Teams: An Experimental Study

Date
2017-01-04
Authors
Cheng, Xusen
Hou, Tingting
Fu, Shixuan
Sun, Jianshan
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
Ending Page
Alternative Title
Abstract
This paper presents a longitudinal study of individual trust development in virtual collaboration in China. We review the concept of trust, trust factors, and examine the development of individual trust and explore why individual trust changes over time. Risk, benefit, and interest are main trust factors that influence the development of individual trust. Survey data were collected at three points to observe the development of individual trust. In addition, we took semi-structured interviews to verify the development of individual trust and explore why individual trust changes in business virtual teams. We found that individual trust was improved over time and three main individual trust factors changed in different patterns. Moreover, conflict of option, interpersonal communication, information sharing and team working were found to be related with individual trust by the relationship with risk, benefit or interest. The use of specific thinkLets is also found to have a moderate positive relationship to individual trust.
Description
Keywords
business team, trust, trust development, virtual team
Citation
Extent
10 pages
Format
Geographic Location
Time Period
Related To
Proceedings of the 50th Hawaii International Conference on System Sciences
Table of Contents
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights Holder
Local Contexts
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.