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MUX: Development of a Holistic Mobile User Experience Instrument

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Item Summary Djamasbi, Soussan Wilson, Vance 2016-12-29T00:17:58Z 2016-12-29T00:17:58Z 2017-01-04
dc.identifier.isbn 978-0-9981331-0-2
dc.description.abstract User experience practitioners have benefitted from the availability of usability measures that are short, generalizable, and easy to interpret, such as the System Usability Scale. However, such generalizable instruments fail to address many of the key characteristics of software applications that can be used across a range of mobile devices. Our response is development of MUX, a mobile user experience instrument that provides holistic assessment of specific software-device use scenarios. We find that MUX self-report scales assessing Nuisance, Mobility, and Access can be applied to effectively augment measures of the System Usability Scale or can be used as a standalone instrument for rating and comparing user experiences in mobile computing.
dc.format.extent 10 pages
dc.language.iso eng
dc.relation.ispartof Proceedings of the 50th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Mobile Experience
dc.subject System Usability Scale (SUS)
dc.subject Survey Instrument
dc.title MUX: Development of a Holistic Mobile User Experience Instrument
dc.type Conference Paper
dc.type.dcmi Text
dc.identifier.doi 10.24251/HICSS.2017.068
Appears in Collections: Human-Computer Interaction: Informing Design Utilizing Behavioral, Neurophysiological, and Design Science Methods Minitrack

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