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Intra- and inter-cultural usability in computer-supported collaboration.

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Item Summary Vatrapu, Ravi Suthers, Daniel D. 2012-06-15T20:40:52Z 2012-06-15T20:40:52Z 2010
dc.identifier.citation Vatrapu, R., & Suthers, D. D. (2010). Intra- and inter-cultural usability in computer-supported collaboration. Journal of Usability Studies, 5(4), 172-197.
dc.description.abstract In this paper, we argue for an increased scope of universal design to encompass usability and accessibility for not only users with physical disabilities but also for users from different cultures. Towards this end, we present an empirical evaluation of cultural usability in computer-supported collaboration. The premise of this research is that perception and appropriation of socio-technical affordances vary across cultures. In an experimental study with a computer-supported collaborative learning environment, pairs of participants from similar and different cultures (American-American, American-Chinese, and Chinese-Chinese) appropriated affordances and produced technological intersubjectivity. Cultural usability was analyzed through the use of performance and satisfaction measures. The results show a systemic variation in efficiency, effectiveness, and satisfaction between the two cultural groups. Implications of these findings for the research and practice of usability, in general, and cultural usability, in particular, are discussed in this paper.
dc.subject affordances
dc.subject apperception/perception/appropriation of affordances
dc.subject comparative informatics
dc.subject culture
dc.subject cultural usability
dc.subject computer supported intercultural collaboration
dc.subject computer supported collaborative learning
dc.subject technological intersubjectivity
dc.title Intra- and inter-cultural usability in computer-supported collaboration.
dc.type Article
dc.type.dcmi Text
Appears in Collections: ICS & LIS Faculty & Researcher Works
Suthers, Daniel D

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