Enterprise Ecosystems: The Integrated Enterprise, Levels of Information Systems Research (Process, Enterprise-, Ecosystem- & Industry-Level)

Permanent URI for this collectionhttps://hdl.handle.net/10125/107558

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    Enterprise-Level IS Research – Need, Conceptualization, Exemplary Knowledge Contributions and Future Opportunities
    (2024-01-03) Winter, Robert; Bender, Benedict; Aier, Stephan
    Enterprise solutions, specifically enterprise systems, have allowed companies to integrate enterprises’ operations throughout. The integration scope of enterprise solutions has increasingly widened, now often covering customer activities, activities along supply chains, and platform ecosystems. IS research has contributed a wide range of explanatory and design knowledge dealing with this class of IS. During the last two decades, many technological as well as managerial/organizational innovations extended the affordances of enterprise solutions—but this broader scope also challenges traditional approaches to their analysis and design. This position paper presents an enterprise-level (i.e., cross-solution) perspective on IS, discusses the challenges of complexity and coordination for IS design and management, presents selected enterprise-level insights for IS coordination and governance, and explores avenues towards a more comprehensive body of knowledge on this important level of analysis.
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    Paving the way for ERP Implementation in Higher Education Institutions - A Review of Critical Success Factors
    (2024-01-03) Fattah-Weil, Jasmin
    The number of Enterprise Resource Planning (ERP) implementations in higher education has increased significantly over the past decade. Research shows that the failure rate in this sector is higher than in other business sectors. This can be attributed to many factors, more specifically critical success factors (CSF). According to previous research, considering these factors can help to successfully implement ERP in higher education. The objective of this paper is to identify the Critical Success Factors of ERP implementations in Higher Education Institutions (HEI) by conducting a rigorous literature review. The findings are then compared with Information Systems' CSFs and ERP CSFs in organisations of different sectors and discussed against the background of the unique organisation form of HEI. The Findings will help prevent future projects in higher education from failure.
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    Behind the Curtain: Private Properties of a B2B Platform
    (2024-01-03) Vuolasto, Jaakko; Smolander, Kari
    Digital platforms are about cooperation and network effects, but also about competition. Not everything is shared. While platforms are often viewed as sociotechnical entities, they can be observed also in terms of common and private properties: what does an actor share with others and what does it keep to itself, and why? We observed a digital platform ecosystem to understand the common and private properties of different actors. The extant research has focused on the common part, but the motivations for private activities are especially relevant in the B2B context due to different business models. Our findings show that in addition to the common scope, platform ecosystem actors rely on private properties when it provides them a competitive advantage. The common and private activities are inseparable.
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    A Theoretical Lens on Maturity Models As Boundary Objects
    (2024-01-03) Van Looy, Amy; Rosemann, Michael; Bandara, Wasana
    Maturity models (MMs) are an important Information Systems artefact with grounding in multidisciplinary theory and significant impact in practice. However, despite a four-decades development history, hundreds of maturity models and the high impact on practice, this type of artefact is still under-explored in terms of the role as an artefact bridging academic and professional communities. Therefore, and based on a theory-development approach, our paper positions MMs as a value-adding boundary object providing recommendations for how the Information Systems community could further capitalize on MMs. We extend the MM conceptualization with ten design principles across three knowledge boundary levels that need to be spanned among different stakeholder groups. These levels cover an information processing level (i.e., MM’s structure), an interpretive level (i.e., MM’s flexibility) and a pragmatic level (i.e., MM’s legitimacy). Finally, we discuss how and why MMs can be used to further span intra- and inter-organizational boundaries.
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