Advances in Digital Technologies and Vulnerabilities: New Openings in Trust, Power, and Complacency
Permanent URI for this collectionhttps://hdl.handle.net/10125/112529
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Item type: Item , "Because Microchips are the Future:" Investigating End Users' Information Needs Regarding Microchips(2026-01-06) Speith, Julian; Becker, Steffen; Speith, Timo; Weber, Markus; Biega, Asia; Paar, ChristofMicrochips are fundamental components of modern electronic devices, yet they remain largely opaque to the users who rely on them daily. This opacity, compounded by the complexity of global supply chains and the concealment of proprietary information, raises significant security, trust, and accountability concerns. Against this background, we investigate end users' information needs regarding these technologies. Through an online survey with 250 participants, we identified key factors shaping user information needs, including application criticality and technology affinity. Our findings reveal misalignments between policy initiatives and user preferences, providing a foundation for designing user-centered transparency mechanisms.Item type: Item , Measurement Equivalence of the System Trustworthiness Scale Across Tasks(2026-01-06) Harris, Krista; Alarcon, Gene; Meyers, Scott; Ryan, TylerThe System Trustworthiness Scale (STS) is a recent measure designed to capture trustworthiness perceptions. However, no tests of measurement equivalence (ME) have been conducted despite its importance for scale implementation. Measurement equivalence testing determines if the construct of interest is interpreted the same across groups, which is an important pre-requisite to examining group mean differences. The present work sought to investigate the measurement equivalence of the STS with multigroup confirmatory factor analyses across two different tasks to better understand the impact of context on system trustworthiness. The results provided evidence of ME, demonstrating the interpretability of the STS across contexts, providing additional evidence for the diverse use and interpretability of the STS as a measure of system trustworthiness. The authors implore future research to further examine potential measurement differences to better understand the generalizability of the STS.Item type: Item , Second Chances: The Impact of Remeasurements on Performance and Trust in Voice User Interfaces for Nuclear Safeguards(2026-01-06) Howell, Breannan; Divis, Kristin; Coram, Jamie; Gastelum, ZoeVoice User Interface (VUI) communications significantly affect user decisions and trust, especially in high-stakes areas like international nuclear safeguards. We investigate these effects through two controlled experiments centered on nuclear safeguards inspection tasks. In Experiment 1, participants evaluated a seal on a nuclear container for tampering, with VUI uncertainty communication manipulated by varying remeasurement suggestions—suggested, required, or none. Results indicated that participants in the suggested remeasure condition exhibited higher trust in the VUI and improved accuracy in identifying true negatives, although they had slower response times for false positives. Experiment 2 involved a nuclear materials measurement task, where the VUI facilitated data collection. While most participants reported similar trust levels, those who perceived differences favored the suggested remeasure condition. Additionally, participants demonstrated quicker responses and higher compliance rates when the VUI recommended remeasurements. Overall, these findings suggest that VUI recommendations can enhance user trust and performance in critical applications.Item type: Item , Commitment Beyond Proximity: Exploring Experiences of Organizational Commitment in Remote Work Settings(2026-01-06) Höyhtyä, Hilla; Kantola, Jenni; Van Zoonen, WardThis study examines how remote working affects three aspects of organizational commitment: affective, continuance and normative commitment. This is investigated through semi-structured interviews with employees in a Finnish organization that offers varying degrees of remote work flexibility. The findings suggest that although active virtual communication may help sustain a sense of community and belonging, remote work challenges affective commitment due to reduced social interaction and by changing the nature of workplace interactions. Continuance commitment, however, seems unimpacted since remote work is increasingly experienced as a baseline expectation. The study highlights that remote work increases normative commitment and a sense of reciprocity, when it’s organized in a way that it communicates trust. Furthermore, the study emphasizes the importance of complementing active virtual communication with regular face-to-face interactions to maintain affective commitment among remote workers.Item type: Item , The Algorithm and the Crowd: A Design Science Research Approach to the Democratization of Algorithmic Management(2026-01-06) Doerr, Maria; Krueger, Maximilian; Alizadeh, Armin; Oezdemir, Furkan; Benlian, AlexanderAlgorithmic Management (AM) is often criticized for its opacity and centralized decision-making power, thereby limiting workers’ autonomy and participation. Building on emerging work in participatory AM and drawing on established literature on democratization mechanisms, we adopt a Design Science Research approach to develop a prototype democratized AM system for workforce scheduling. Our artifact works to ensure that workers’ voices are meaningfully represented in algorithmic decision-making by building upon three democratization mechanisms: preference, feedback, and transparency. The resulting prototype is designed based on requirements derived from those democratization mechanisms and receives high worker satisfaction in a qualitative evaluation. We extend existing research by embedding democratization principles into a functioning AM system and derive design requirements that can inform the development of future AM systems. In doing so, we demonstrate how democratization can be effectively embedded in algorithmic systems in ways that are both effective and valued by workers.Item type: Item , The Architecture of AI-Trust: A Scoping Review on Conceptualizations, Trust Bases and Antecedents(2026-01-06) Banczyk, Joséphine; Dibbern, JensThe proliferation of Artificial Intelligence (AI) technologies, such as ChatGPT, has intensified the need to understand human–AI interaction, especially the role of trust. While prior research has explored individual aspects—like cognitive or emotional trust bases and various antecedents—it lacks an integrated perspective. This paper fills that gap through a scop-ing review of 57 peer-reviewed studies, developing a comprehensive framework of trust in AI. The frame-work categorizes trust antecedents into user-based, context-based, and dynamic factors, and identifies five key trust bases: cognitive, emotional, moral, institu-tional, and transitive. It also distinguishes between AI-trust conceptualizations, where AI is seen as human-like, technological, or provider-based. By unifying these elements, the study provides a holistic view of AI trust, identifies research gaps, and offers guidance for future studies to enhance both initial and ongoing user trust in AI systems.Item type: Item , Introduction to the Minitrack on Advances in Digital Technologies and Vulnerabilities: New Openings in Trust, Power, and Complacency(2026-01-06) Jarvenpaa, Sirkka; Alarcon, Gene; Blomqvist, Kirsimarja; Ozer, Gorkem Turgut