Smart and Connected Cities and Communities

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    Public Libraries’ Perceptions of Future Collaborations for the Development of Smart Cities and Communities: Understanding Influential Factors
    ( 2022-01-04) Yerden, Xiaoyi ; Gil-Garcia, J. ; Gasco-Hernandez, Mila ; Burke, G Brian
    Recently, the concept of smart city has been adopted by many communities as a strategy to find alternative solutions to increasingly complex social, economic, and environmental issues. Different local actors, including public libraries, are already playing an important role in developing smart cities and communities either by themselves or in collaboration with other organizations. However, most public libraries are not currently collaborating for smart community development. Therefore, this paper analyzes the factors that influence public libraries’ perceptions about future collaborations in developing smart cities and communities as well as their potential benefits. The results show that consequential incentives, the nature of the task, preexisting relationships, an agreement on initial aims, and a collaborative and supportive leader all have a significant positive impact on the extent, effectiveness, and benefits of public libraries’ future collaborations to develop smart cities and communities.
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    Initiating a Smart Tourism Ecosystem: A Public Actor Perspective
    ( 2022-01-04) Jansson, Jesper ; Johansson, Oscar ; Roshan, Maryam
    Smart tourism ecosystems are an emerging phenomenon; however, how these ecosystems are initiated by city actors is under-explored in the existing literature. In this paper, we conduct a qualitative case study to investigate the initiation of a de novo smart tourism ecosystem in the City of Gothenburg—the European capital of smart tourism 2020. Göteborg & Co, as a public organization, is initiating a digital Destination Data Platform (DDP) as the core of its tourism ecosystem and is working on involving non-focal actors to shape the surrounding ecosystem. Our findings extend the existing research on innovation ecosystems by highlighting a hybrid public-private focal actor in the smart tourism ecosystem. We also underline how a public focal actor leverages its unique public position and legal obligations to involve non-focal actors and orchestrating the ecosystem. Finally, we suggest a conceptual model for a smart tourism ecosystem focusing on the place and purpose of control points.
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    Designing Guidelines for Smart City Collaboration Tools
    ( 2022-01-04) Van Twist, Anouk ; Melenhorst, Mark ; Veenstra, Mettina ; Ruijer, Erna ; Kolk, Meike ; Meijer, Albert
    Cities around the world have started pilots to experiment with Information and Communication Technologies (ICTs) to tackle urban problems, optimize city services and enhance the quality of life for citizens. At the moment, many smart city pilots have difficulty scaling up beyond the pilot stage. Effective collaboration between quadruple-helix partners in the smart city is both crucial and challenging for promoting the development, implementation, and scaling-up of smart city pilots. However, professionals in the smart city field lack easy-to-use tools to resolve smart collaborative governance challenges. To bridge this gap, this paper will use a Design Science Research (DSR) methodology to develop generic high-level guidelines for smart collaborative governance tools in the smart city context. These generic high-level guidelines also include guidelines that help to resolve dilemmas in the design of collaboration tools regarding their desired outcomes, complexity, and scope.
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    A Literature Review of Data Governance and Its Applicability to Smart Cities
    ( 2022-01-04) Bozkurt, Yusuf ; Rossmann, Alexander ; Pervez, Zeeshan
    Data governance have been relevant for companies for a long time. Yet, in the broad discussion on smart cities, research on data governance in particular is scant, even though data governance plays an essential role in an environment with multiple stakeholders, complex IT structures and heterogeneous processes. Indeed, not only can a city benefit from the existing body of knowledge on data governance, but it can also make the appropriate adjustments for its digital transformation. Therefore, this literature review aims to spark research on urban data governance by providing an initial perspective for future studies. It provides a comprehensive overview of data governance and the relevant facets embedded in this strand of research. Furthermore, it provides a fundamental basis for future research on the development of an urban data governance framework.
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    Introduction to the Minitrack on Smart and Connected Cities and Communities
    ( 2022-01-04) Rodríguez Bolívar, Manuel Pedro ; Viale Pereira, Gabriela ; Pardo, Theresa