Global, International, and Cross-Cultural Issues in IS Minitrack

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Globalization has historically been tied to technological innovation, and the present era of a networked information society is no different. Information and communication technologies (ICTs) have provided the infrastructure for multinational businesses, created new cultural connections irrespective of geographic boundaries and distances, and allowed an increasingly mobile global population to be connected to their friends, families, and cultures no matter where they are. The issues surrounding global, international, and cross cultural issues in Information Systems (IS) attracted much scholarly attention and have been explored under myriad contexts.

In line with the track recognition that the Internet has transformed the way we work, learn, and play, our minitrack focuses on the sociotechnical dynamics and the ways in which the Internet affects people, groups, organizations, and societies. We are in particular interested in the impact of global, international, and cross-cultural issues on ICT development, implementation and use across the globe.

The minitrack welcomes submissions that relate to all aspects of global IS, or IS research situated in a global, international or cross-cultural context. The minitrack is open to all methodological approaches and perspectives. We are interested in empirical and theoretical work that addresses these and related socio-technical issues.

Topics of interest include, but are not limited to:

  • The impacts of cultural values (e.g. on adaptive user interfaces) on ICT design, adoption, and use
  • The impact of cultural values on policies and practices of big data collection and use
  • Cross cultural studies of quantification of self at work, by individuals or organizations
  • Cross-cultural comparisons of big data collection and use
  • Cross-national and cross-cultural comparisons of ICT adoption, use and development (e.g., Internet diffusion and impacts compared between different economies)
  • Effects of global social computing on work organization and practices (e.g., pricing strategies)
  • Issues relating to globally distributed teams (e.g., the adoption and use of social media by cross-national virtual teams, worker motivation, and human error diversity)
  • Issues relating to Internet adoption and the digital society at the national level (e.g., digital infrastructure sophistication across countries)
  • Issues relating to global knowledge management (e.g., different knowledge-sharing cultures in multi-national corporations)
  • Issues relating to cross-national legislation and regulation (e.g., implications of different regulations governing Green IT in the EU vs. US or Asian countries)
  • Issues relating to global ICT governance (e.g., sustainable strategies for standardization and harmonization in evolving business networks)
  • Research on global Cloud sourcing strategies
  • Single country studies showing implications for other locations or results different from other contexts (e.g., impact of ICT policies on a transition economy)
  • Multi-country studies of ICT adoption, use, and development (e.g., e-commerce adoption involving multiple countries)
  • Global impacts of big data on governments, multinational companies, NGOs and other organizations

Minitrack Co-Chairs:

Pnina Fichman (Primary Contact)
Indiana University, Bloomington

Edward W.N. Bernroider
Vienna University of Economics and Business (WU)

Erran Carmel
American University


Recent Submissions

Now showing 1 - 4 of 4
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    Cultural Differences between Germany and the United States in Landing Page Design
    ( 2017-01-04) Hoesselbarth, Marion ; Neuß, Daniel ; Eicholt, Ina ; Winkelmann, Axel
    Companies with global operations should consider the culture of their target country in order to be internationally successful despite of globalization. Every marketing strategy should be adapted to the target country and its local cultural background. Companies which offer their products only through online channels need to pay special attention to the design of their websites. Therefore, we analyze in this study the design of United States and German landing pages in the online fitness industry and whether or not changes can improve the conversion rate of a landing page. To answer these questions, we develop and evaluate a culture specific landing page framework with a design science approach. The evaluation shows optimization potential of landing pages for the test elements “free content” and “promotional pictures”. Hence, the framework can be used to identify improvement potential for culture specific landing pages, but needs to be validated in other areas, too.
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    Factors That Impact Consumers' Intention to Shop on Foreign Online Stores
    ( 2017-01-04) Huang, Shiu-li ; Chang, Ya-chu
    Cross-border e-commerce has been rapidly expanding. However, little research has been done to investigate how consumers decide to shop across national borders. This study aims to explore the factors that impact consumers’ intention to shop on foreign websites. A conceptual model is developed from the perspectives of consumer perceived trust and value. We also examine the effects of vendors’ signaling on perceived trust, as well as the effects of benefits and costs on perceived value. This study conducts an online survey to test the research model. Our findings can help researchers and practitioners understand the barriers to cross-border e-commerce and devise strategies to overcome these barriers.
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    Conducting Research in a Developing Country: A Reflection-in-Action Perspective
    ( 2017-01-04) Burleson, Debra ; Chipidza, Wallace
    ICT4D researchers acknowledge the instrumental role of cultural differences in determining project outcomes. Rarely, however, do they acknowledge culture’s role in the actual research process. This study explores the impact of cultural differences on research conducted by Western-based researchers in a developing country. In mid-2015, we went to Uganda to conduct research on mobile payment systems and technology use in healthcare. This study recounts our data collection process, particularly the unique challenges and opportunities that we experienced. We employ the theory of reflection-in-action to interpret our responses to disruptions to our research project. As part of our contribution to ICT4D research, we offer several recommendations for conducting research in a developing country. \
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    Introduction to Global, International, and Cross-Cultural Issues in IS Minitrack
    ( 2017-01-04) Fichman, Pnina ; Bernroider, Edward ; Carmel, Erran