Building of a Lifelong Ohana – Evaluating usability of an online resource site for LTEC online master’s program students

Date
2018-04-17
Authors
Hino, Kitty C.Y.P.
Contributor
Advisor
Department
Instructor
Ho, Curtis P.
Depositor
Speaker
Researcher
Consultant
Interviewer
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
Ending Page
Alternative Title
Abstract
The purpose of this project was to design and evaluate an online orientation and resource site for online LTEC Master’s students to help navigate their academic journey at the University of Hawaii at Manoa, using the free LMS Canvas Instructure. Resource content was determined by consulting four LTEC faculty who are knowledgeable with the program and orientation as subject matter expert, conjointly based on the designer’s experience as the office manager and LTEC Master’s student, and frequently asked questions by LTEC students. Revisions and improvements were made to the site with feedback and rapid prototyping from three iteration of usability testings involving 11 LTEC current students and alumni. Qualitative and quantitative data from the pre and post questionnaires, usability tests, and post interview were analyzed to identify any usability issues. Based on Neilsen’s (1995) 5-level scale for rating the severity of usability problems, each problem was rated and fixed by prioritizing highest severity of the usability issue. Overall, the feedback from the usability study suggested that the orientation resource site is user friendly, easy to navigate, and will be a welcomed addition to existing support provided by the department. Usability testings proved to be an effective means to evaluate such resource site, and the data gained can be rapidly translated into improvements to optimize the user experience. A future step for this project will be to continue to gather data from its target audience, to further improve on usability and expand on the website content to better serve LTEC students.
Description
Keywords
online resource site, usability study, online postgraduate program
Citation
Hino, K.C.Y.P. (2018, April 17). Building of a Lifelong Ohana – Evaluating usability of an online resource site for LTEC online master’s program students. Powerpoint presented at the 2018 Technology, Colleges and Community Worldwide Online Conference.
Extent
30
Format
Geographic Location
Time Period
Related To
Table of Contents
Rights
Please see the Creative Commons license for this item
Rights Holder
Local Contexts
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.