Examining Eye Care in the South Pacific through a Health Systems Strengthening Lens

Abstract

There is great potential to reduce the incidence and prevalence of visual impairment if concentrated effort is made through interventions that follow the health systems-strengthening framework. This dissertation uses three studies to examine eye care in Pacific Islands Countries and Territories (PICTs) through a health systems-strengthening lens. The first study used qualitative methods to analyze key informant interviews. The key informants represented six nongovernmental organizations (NGOs) active in eye and vision care in PICTs. A grounded-theory approach was used to create a theoretical frame work which was compared to the health systems-strengthening framework. NGOs are active in five of the six health system building blocks, but function in a limited area of those building blocks. The second study used qualitative methods to analyze PICT community expectations of the non-health enhancing aspects of the health system. Eight focus groups were held in two countries: Fiji, and Western Samoa. The focus groups were generally satisfied with the eye care component of the health system. The seven elements of responsiveness were important and applicable in PICT settings although some elements (prompt attention, dignity) were more important than others. The third study used quantitative methods to investigate the level of professional motivation PICT eye care providers have, as well as to determine what, if any, aspects of the health system can predict motivation level, and lastly to determine how NGOs influence professional motivation. PICT eye care providers were highly motivated, but that motivation seems to be intrinsic. PICTs have a highly motivated eye care workforce, despite a perception of a lack of support from Ministries of Health. Communities appreciate having eye care services available, but have concerns with wait times and not always being treated with dignity. Half of respondent NGOs primarily provide clinical services, which is what is least desired by eye care providers. Efforts to strengthen the health system will require, in part, the identification, and support of leaders and a shift of vision NGOs from concentrating on eye care to concentrating on the broader health system. The involvement of community in the planning and decision making process is encouraged.