Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/50287

Creating Coordinative Paths from admission to discharge: The role of lightweight IT in hospital digital process innovation

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Title: Creating Coordinative Paths from admission to discharge: The role of lightweight IT in hospital digital process innovation
Authors: Øvrelid, Egil
Sanner, Terje
Siebenherz, Anette
Keywords: IT-Enabled Healthcare Coordination
Digitalization of Healtcare processes, Healthcare coordination, Lightweight IT, Process Innovation, Vicious and virtuous circles
Issue Date: 03 Jan 2018
Abstract: In this paper, we examine the role of IT in process innovations related to patient flow from emergency care admission, through subsequent patient transfers, and discharge. In particular, we explore how digital technology helps create and improve coordinative paths. We find that the interplay between traditional "heavyweight IT" (resilient, secure and stable) and "lightweight IT" (mobile, context-aware and flexible) enable process innovation in complex health care settings. Drawing on Zuboffs "informate" perspective, we highlight the strength of digital information technology as a process innovation enabler. We provide two contributions. First, we shed light on the innovative capacity of lightweight IT as a flexible, dynamic and distributed technology for process innovation. Second, using Garud and Kumaraswamys framework of vicious and virtuous circles, we identify and discuss potential positive and negative outcomes of process innovation.
Pages/Duration: 10 pages
URI/DOI: http://hdl.handle.net/10125/50287
ISBN: 978-0-9981331-1-9
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:IT-Enabled Healthcare Coordination


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