Internet of Things: Providing Services Using Smart Devices, Wearables, and Quantified Self Minitrack

This minitrack addresses issues organizations face as they seek to provide services to end-users through wearable or autonomous mobile devices using the emerging Internet of Things (IoT) platform. The IoT allows connectivity of billions of mobile devices that can perform physical, sensing, and analytical services to users. Many of these devices exist in physical proximity of the user making up part of the user’s personal area network (PAN). Others are wearable devices that sense and track metrics about the quantified self and make up the user’s body area network (BAN). Finally, other mobile devices are semi-autonomous or autonomous and have the ability to move and actuate on their surroundings in an effort to provide services to users who may or may not be in physical proximity of the devices. These scenarios create business opportunities for organizations seeking to provide services to these users.

However, these opportunities create numerous questions that have not been adequately researched including applicable business models for these services, how value is co-created in these service settings, the role of network externalities, security and privacy issues, data analysis issues and big data techniques, and how mobile devices will make contact with other devices and form business relationship. In addition, very few empirical studies have been conducted on using the Internet of Things to provide such services.

We encourage authors to share new and interesting theoretical and methodological perspectives on topics relevant to both academic researchers and practitioners. Among other approaches, we welcome work-in-progress studies that examine existing and extended theory using business value of IT methodologies for business models, service science in the context of mobile devices, and diffusion of innovation studies on the adoption and acceptance of wearable or autonomous mobile devices. We give special consideration to research submissions when the author(s) commit to include an industry partner in their presentation. We welcome any research that reflects a range of contemporary research methods including case studies, analytical models, conceptual studies, econometrics, and frameworks.

The following areas are suggestive of the range of topics that are considered suitable:

  • Case studies of IoT-enabled service provision using wearable or autonomous mobile devices
  • Business models for services using wearable or autonomous mobile devices
  • Forecasting the technical evolution of IoT-enabled wearable and autonomous mobile devices
  • Application of service science and service-dominant logic to wearable or smart devices
  • Methods to analyze data from wearable or autonomous mobile devices
  • Advances in the user interface when providing services through mobile devices
  • Integrating wearable or autonomous devices into IoT and other larger systems
  • Designing, planning, building and managing IoT-enabled infrastructures and platforms
  • IoT-enabled wearable or autonomous mobile devices for supply chain management (SCM)
  • Managing the technical integration of wearable or autonomous mobile devices with other devices, wireless sensor networks, RFID systems, and larger distribution systems
  • Cultural and social implications of IoT-enabled mobile computing devices
  • Safeguarding security and privacy, personal safety, and quality of life issue

Minitrack Co-Chairs:

Fred Riggins (primary contact)
North Dakota State University

Tayfun Keskin
University of Washington Bothell

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