Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/41821

So You Want To Go Digital? How To Avoid The Next Legacy Platform Debacle

File SizeFormat 
paper0672.pdf208.9 kBAdobe PDFView/Open

Item Summary

Title: So You Want To Go Digital? How To Avoid The Next Legacy Platform Debacle
Authors: Mocker, Martin
Boochever, John
Keywords: Complexity
Enterprise Architecture
IT Platforms
Issue Date: 04 Jan 2017
Abstract: IT platforms as the foundation of digitized processes and products are vital in a digital economy. However, many companies’ platforms are liabilities, not strategic assets because of their complexity. \ \ Consequently, companies initiate IT complexity reduction programs. But these technology-centric programs at best provide temporary relief. Soon after, companies’ platforms become just as complex as before. \ \ Based on four case studies, we identify three non-technical drivers of platform complexity: (1) Lacking awareness of consequences business decisions have on platform complexity, (2) Lacking motivation to avoid platform complexity, (3) Lacking authority to protect platforms from complexity. We propose measures to address these drivers that can help achieve more sustainable impact on platform complexity: (1) Removing information asymmetries between those creating complexity and those dealing with complexity, (2) Redefining incentives to include long-term effects on platform complexity, (3) Redressing power imbalances between those who create complexity and those who have to manage it.
Pages/Duration: 10 pages
URI/DOI: http://hdl.handle.net/10125/41821
ISBN: 978-0-9981331-0-2
DOI: 10.24251/HICSS.2017.659
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:Practice-based IS Research Minitrack



Items in ScholarSpace are protected by copyright, with all rights reserved, unless otherwise indicated.