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A Framework for Relationships in Outsourcing: Contract Management Archetypes
|Title:||A Framework for Relationships in Outsourcing: Contract Management Archetypes|
|Issue Date:||04 Jan 2017|
|Abstract:||Outsourcing engagements are defined by contracts, but personal relationships drive success. In this paper, we propose a set of behavior archetypes and use them within four action-research cases that altered behavior to achieve positive outcomes. The results suggest that a successful outsourcing engagement can be derived through adaptation of well-considered behavioral approaches rather than contracting techniques.|
|Rights:||Attribution-NonCommercial-NoDerivatives 4.0 International|
|Appears in Collections:||Practice-based IS Research Minitrack|
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