Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/41786

Success Lies in the Eye of the Beholder: A Quantitative Analysis of the Mismatch Between Perceived and Real IT Project Management Performance

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Item Summary

Title: Success Lies in the Eye of the Beholder: A Quantitative Analysis of the Mismatch Between Perceived and Real IT Project Management Performance
Authors: Neves, Fabiano
Borgman, Hans
Heier, Hauke
Keywords: Project Management Performance
Project Success
Project Failure
Perception
Issue Date: 04 Jan 2017
Abstract: Building on an earlier exploratory study, this paper investigates the drivers of the possible mismatch between traditional "real" IT project management performance criteria - quality, time and cost - and "perceived" project management performance. We use partial least squares structural equation modeling to test five main hypotheses with survey data from 248 managers with extensive IT/IS project involvement. The results demonstrate that mismatches between real and perceived project management performance indeed occur. They are predominantly driven by poor expectation management before and during the execution of IT projects, as well as by a low project sponsor commitment. A discussion of the findings and limitations, as well as suggestions for future research, conclude the article.
Pages/Duration: 10 pages
URI/DOI: http://hdl.handle.net/10125/41786
ISBN: 978-0-9981331-0-2
DOI: 10.24251/HICSS.2017.624
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:IT and Project Management Minitrack



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