Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/41745

The Socio-Technical Dimension of Inertia in Digital Transformations

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dc.contributor.authorSchmid, Alexander M.
dc.contributor.authorRecker, Jan
dc.contributor.authorvom Brocke, Jan
dc.date.accessioned2016-12-29T01:48:18Z-
dc.date.available2016-12-29T01:48:18Z-
dc.date.issued2017-01-04
dc.identifier.isbn978-0-9981331-0-2
dc.identifier.urihttp://hdl.handle.net/10125/41745-
dc.description.abstractWhen organizations undertake large transformation initiatives enabled by information technology, these efforts are often hampered by inertia. The literature suggests that inertia plays a dual role in organizations: it is both required for organizational efficiency and an antecedent of resistance to change. While traditionally inertia is believed to reside in human actors, we suggest that inertia is rooted in multiple facets – in routines, resources such as social agents, and also technology – and plays on multiple levels – at individual, group, and organizational ones. In this essay, we propose a new conceptualization of inertia that encompasses and integrates these elements. Our model suggests that inertia occurs as path-dependent rigidity in organizational behavior through the coalescence of social entities with technology artifacts. We illustrate our new understanding of inertia by revisiting two case vignettes of inertia and impeded digital transformations.
dc.format.extent10 pages
dc.language.isoeng
dc.relation.ispartofProceedings of the 50th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectAgency
dc.subjectInertia
dc.subjectSocio-material
dc.subjectSocio-technical
dc.subjectTransformation
dc.titleThe Socio-Technical Dimension of Inertia in Digital Transformations
dc.typeConference Paper
dc.type.dcmiText
dc.identifier.doi10.24251/HICSS.2017.583-
Appears in Collections:Digital Innovation Minitrack



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