Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/41586

Challenges to Aligning Coordination Technology with Organizations, People, and Processes in Healthcare

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Title: Challenges to Aligning Coordination Technology with Organizations, People, and Processes in Healthcare
Authors: Sherer, Susan
Meyerhoefer, Chad
Levick, Donald
Keywords: healthcare coordination
electronic health records
reengineering healthcare
Issue Date: 04 Jan 2017
Abstract: Healthcare coordination has proven difficult to achieve, even with new coordination technologies such as shared electronic health records. Successful coordination requires alignment of information technology with new organizational structures, reskilled personnel, and reengineering of work processes. We suggest that this is more challenging in the healthcare industry as a result of the need for integrating information across care cycles, payment and regulatory mechanisms, high degree of professional control, failure impact and privacy concerns, and information granularity across the care cycle. We illustrate these challenges with several examples from a qualitative study of the integration of electronic health records between hospital and ambulatory practices. \
Pages/Duration: 9 pages
URI/DOI: http://hdl.handle.net/10125/41586
ISBN: 978-0-9981331-0-2
DOI: 10.24251/HICSS.2017.428
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:IT-Enabled Healthcare Coordination Minitrack



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