Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/41513

Older Adults Adoption, Use and Diffusion of E-Government Services in Saudi Arabia, Hail City: A Quantitative Study

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Title: Older Adults Adoption, Use and Diffusion of E-Government Services in Saudi Arabia, Hail City: A Quantitative Study
Authors: Alfalah, Adel
Choudrie, Jyoti
Spencer, Neil
Keywords: Saudi Arabia
MoI portal
e-services
Quantitative
Survey
Issue Date: 04 Jan 2017
Abstract: Online Government products and services should provide benefits to all citizens, but not all of them are attaining the gains. A group that is not obtaining the benefits is the older adults. Such differences have led to a phenomenon known as the digital divide, which is a research gap that researchers are attempting to eliminate. Using this as motivation, this study aims to identify, explain and understand the adoption and use of e-Government services within the older adults of a vicinity in Saudi Arabia. This study uses a quantitative approach that collated data using a survey questionnaire from Hail city households and led to 278 completed replies. Findings depicted that age-based, gender-based and education-based digital divides do exist in Saudi Arabia. The obtained findings provide implications for the existing literature on e-Government adoption, for practitioners and policy makers.
Pages/Duration: 10 pages
URI/DOI: http://hdl.handle.net/10125/41513
ISBN: 978-0-9981331-0-2
DOI: 10.24251/HICSS.2017.357
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:Transformational Government: Governance, Organization, and Management Minitrack



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