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Service-oriented Cost Allocation for Business Intelligence and Analytics: Who pays for BI&A?
|Title:||Service-oriented Cost Allocation for Business Intelligence and Analytics: Who pays for BI&A?|
|Keywords:||Business Intelligence and Analytics|
Decision Support Systems
Service-oriented Cost Allocation
|Issue Date:||04 Jan 2017|
|Abstract:||Quantifying and designing the cost pool generated by Business Intelligence and Analytics (BI&A) would improve cost transparency and invoicing processes, allowing a fairer, more exact allocation of costs to service consumers. Yet there is still no method for determining BI&A costs to provide a base for allocation purposes. While literature describes several methods for BI&A cost estimation on an ROI or resource-consumption level, none of these methods considers an overall approach for BI&A. To tackle this problem, we propose a service-oriented cost allocation model which calculates BI&A applications based on defined services, enabling a cost transfer to service consumers. This new approach specifies steps towards deriving a usable pricing scheme for an entire BI&A service portfolio – both for allocation purposes as well as improving cost evaluation of BI&A projects. Moreover, it prevents BI&A departments from being considered as the sole cost driver, increasing customer understanding and cost awareness.|
|Rights:||Attribution-NonCommercial-NoDerivatives 4.0 International|
|Appears in Collections:||Big Data and Analytics: Concepts, Methods, Techniques and Applications Minitrack|
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