Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/41224

Cross-Sector Collaboration and Information Integration in Local Government One-Stop Services Centres: The Experiences and Lessons from a Case Studies in China

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Title: Cross-Sector Collaboration and Information Integration in Local Government One-Stop Services Centres: The Experiences and Lessons from a Case Studies in China
Authors: Zhang, Nan
Lu, Zhikui
Shou, Yunyun
Keywords: Cross-Sector Collaboration
Electronic Government
Governing Structure
Information Integration
One-Stop Service Center
Issue Date: 04 Jan 2017
Abstract: The government of China is experiencing a transformation from the control-oriented government to a service-oriented government. And the one-stop service centers established by local governments at all levels are exactly the practice aiming to integrate administrative resources and provide citizen with more convenient services. E-government implementation and public information integration is generally looked as a driving force to promote the one-stop service transformation. However, the new pattern of one-stop service and related information integration have been impacted by benefits division and power structure of the traditional sectors. Based on the Bryson’s framework in collaborative public administration research, the study conducted a case analysis of administrative structure and operation process of an information integration project, named “Quan-cheng-dai-ban”, in one-stop service centers in Beijing, attempting to reveal the key determinants of cross-sector collaboration and information integration in the local governments in China.
Pages/Duration: 10 pages
URI/DOI: http://hdl.handle.net/10125/41224
ISBN: 978-0-9981331-0-2
DOI: 10.24251/HICSS.2017.075
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:IT Enabled Collaboration in Developing Countries Minitrack



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