Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/35946

The Asynchronous Distance Learning of Microsoft Excel in a Corporate Environment

Item Summary

Title: The Asynchronous Distance Learning of Microsoft Excel in a Corporate Environment
Issue Date: 17 Jan 2015
Publisher: Joe Bolton
Citation: Bolton, J. (2015, March 17). The Asynchronous Distance Learning of Microsoft Excel in a Corporate Environment.PowerPoint presented at the 20th Annual Technology, Colleges, and Community Worldwide Online Conference.
Abstract: As the hospitality industry transitions from the operational processes using hard copy to digital and web based processes, for the individual employee, the technological skills needed to maintain or improve efficiency are constantly changing. Breakdowns in the efficiency of employee output at the individual level can significantly inhibit the success of the business metrics and growth. A more engaging training approach that incorporates learning technology, with asynchronous distance learning, and module-based training is needed. The purpose of this instructional design project was to increase the comfort and confidence of excel users, in an asynchronous manner, in the corporate environment. Users logged into an Excel training website and completed four Excel modules containing the four most commonly used Excel functions in the industry. After viewing screen cast demos that utilize actual data from their environment, users were then required to complete an assignment and email it to the instructor who returned feedback via email or screencast. Due to the asynchronous nature of the design, Keller’s motivational model focusing on attention, relevance, confidence and satisfaction (ARCS) model was used. Mainly to maintain user engagement in the fast paced hospitality industry. This approach to learning Excel has created generative interest in using this technological learning format for other internal industry software.
Pages/Duration: 10
URI/DOI: http://hdl.handle.net/10125/35946
Appears in Collections:ETEC 690, Spring 2015



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