Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/35899

Kūlia I Ka Nu’u: Evaluating Usability of a Financial Aid and Scholarship Resource Website for Native Hawaiian College Students

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Saragosa_Scholarspace_Final.pdfFinal Paper1.09 MBAdobe PDFView/Open
Kūlia I Ka Nu'u _ Project_Website.pdfProject Website5.2 MBAdobe PDFView/Open
Saragosa_TCC_Presentation_FINAL_.pdf2015 TCC Presentation Slides2.82 MBAdobe PDFView/Open

Item Summary

Title: Kūlia I Ka Nu’u: Evaluating Usability of a Financial Aid and Scholarship Resource Website for Native Hawaiian College Students
Authors: Saragosa, Terri Lyn
Instructor: Fulford, Catherine
Keywords: usability study, financial aid, resource website
Issue Date: 17 Mar 2015
Citation: Saragosa, T. (2015, March 17). Kūlia I Ka Nu’u: Evaluating Usability of a Financial Aid and Scholarship Resource Website for Native Hawaiian College Students. PowerPoint presented at the 20th Annual Technology, Colleges, and Community Worldwide Online Conference.
Abstract: As college costs continue to rise, financial aid has increased in importance in helping students pursue higher education. Financial aid is a significant predictive variable for Native Hawaiian student persistence in college. Without it, many students would not be able to complete their degree. However, many learners lack accurate information about financial aid and resources. To address this need, the purpose of this usability study was to develop and evaluate the ease of use and effectiveness of a website designed to inform Native Hawaiian College students about financial aid and scholarship basics and resources (www.finaidresources.weebly.com). The researcher designed the website prototype, incorporating the principles of instructional design and multimedia learning. Two rounds of usability testing were conducted to evaluate the ease of use and effectiveness of the site. Testing was done synchronously through Google Hangout or in-person with participants “thinking aloud” as they explored the site and completed given tasks. Additional feedback was captured through a post-study survey and interview. Data analysis included task success rates and quantitative and qualitative user feedback. Usability issues were identified, and changes were implemented between rounds based on the data. Feedback indicated that visually appealing graphics, clear and concise labels and a simple clean layout was preferred by users. Revisions made between rounds contributed to increased user ratings. Data supported that usability testing can contribute to an improvement in user satisfaction resulting in a website that is easier to use and more effective in sharing information with the target population.
Pages/Duration: 31
URI/DOI: http://hdl.handle.net/10125/35899
Rights: Attribution-NonCommercial-NoDerivs 3.0 United States
Appears in Collections:ETEC 690, Spring 2015



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