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Learning Japanese Online for Hawaii Retail Sales
|gavonwong_ETEC_finalpaper_practicum.docx||Abstract and Final Paper||719.71 kB||Microsoft Word XML||View/Open|
|gavonwong_ETEC_finalpaper_practicum.pdf||Abstract and Final Paper in PDF form||782.55 kB||Adobe PDF||View/Open|
|13122s _gavonwong_TCCpresentation.pptx||Powerpoint Presentation||8.89 MB||Microsoft Powerpoint XML||View/Open|
|Title:||Learning Japanese Online for Hawaii Retail Sales|
|Keywords:||language learning, japanese, japanese language, instructional design, interactive tool, online Japanese, online Japanese language|
|Issue Date:||18 Apr 2013|
|Citation:||Wong, G. (2013) Learning Japanese Online for Hawaii Retail Sales|
|Abstract:||Over 25% of the customers of a particular Hawaii-based
clothing retail company are from Japan. Surprisingly, only a handful of
staff can speak conversational Japanese. The participants of this study
were retail store staff members that interact with Japanese customers on a
daily basis. Meeting synchronously face-to-face for a language class is
very difficult because these participants have sporadic business schedules.
Therefore, a website was created incorporating definitions, audio files,
recording tools, screencasts, flash games, and quizzes to help reinforce
learning and cater to various learning styles. Surveys indicated that the
majority of participants gave high scores to the content and found it to be
interesting, engaging, and motivational. However, some participants
claimed to experience technical difficulties with audio and web forms.
Despite the challenges, the majority showed an increase in scores
progressing from pre-test to post-test. The purpose of this instructional
design project was to develop and evaluate the effectiveness of a webbased
module teaching Japanese phrases to Hawaii retail sales associates
and managers who interact with Japanese customers.
|Rights:||Attribution-NonCommercial-NoDerivs 3.0 United States|
|Appears in Collections:||ETEC 690, Spring 2013|
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